Privacy policyプライバシーポリシー

Philosophy of personal information protection
Strategic Partners Co., Ltd. (hereinafter referred to as “Company”) is engaged in business activities centered on strategic design services, strategic product services, solution services, etc. Personal information acquired from customers through business activities and personal information of our employees (including specific personal information, hereinafter referred to as “personal information”) is important information for our company, and we must ensure that such personal information is protected. Is recognized as an important social responsibility of the Company.
Therefore, the Company will handle the personal information acquired through its business activities in accordance with the following policy and will provide “safety” to our customers and our employees and fulfill our social responsibility regarding the protection of personal information.

 

Policy
Strategic Partners will comply with laws regarding the protection of personal information, laws regarding personal information, and other norms, and will continuously review and improve the compliance program including this policy.

Policy方針

01Regarding the acquisition, use, and provision of personal information

  • We will obtain personal information by lawful and fair means.
  • Personal information will be used within the range necessary to achieve the purpose of use.
  • If we provide personal information to a third party, we will obtain the consent of the person in advance.
  • We will not use the acquired personal information for any purpose other than its intended purpose. We will also take measures for that.
  • If it becomes necessary to use for a purpose other than that, we will use it after obtaining the consent of the new purpose of use.

02Regarding laws and regulations, national guidelines and other norms (hereinafter referred to as “laws").

We will always strive to understand the laws and regulations related to businesses that handle personal information and make them known to employees engaged in our business (hereinafter referred to as “employees”) and comply with them.

03Regarding the safety management of personal

  • In order to prevent various risks such as unauthorized access to personal information, leakage of personal information, loss, or damage, we will establish and maintain a system to take prompt corrective measures for safety management of personal information.
  • We will conduct inspections, promptly correct any detected violations and accidents, and take measures to prevent vulnerabilities.
  • We will thoroughly provide safety education to employees.

04Regarding complaints and consultation

For complaints and consultations regarding the handling of personal information, we will establish a system for inquiring personal information, build a system that can respond promptly, and will respond in good faith.

05Regarding continuous improvement

  • In order to protect personal information, our personal information protection management system monitors and audits the status of compliance with internal rules strives to find violations, cases, accidents, and weaknesses and reviews them by management. We will strive to continuously improve our personal information protection management system by reflecting this in our management policies and internal regulations.
  • We will comply with laws and regulations and JIS Q 15001 in making improvements.

Date of enactment May 1, 2016
Strategic Partners Co., Ltd.
CEO Hiroshi Ashida

About the handling of personal information個人情報の取扱いについて

Purpose of use when obtaining from a person other than directly in writing

Type of personal informationpurpose of useDisclosure category
Information of those who requested materials or made inquiriesResponding to inquiries and providing information on services Disclosed
Customer/business partner information Customer
・Communication with business partners, performance of contracts, requests for performance, etc.
Disclosed
Information about job candidates and applicants Recruitment selection, contactDisclosed
Employee information Employment management such as personnel and general affairsDisclosed
Data entrusted by business partners To perform production work and management support work Not disclosed

Regarding measures taken for safe management of retained personal data

Formulation of basic policy We publish our personal information protection policy on our website.
Discipline We formulate rules for handling methods, persons in charge, and their duties, etc. for each stage of acquisition, use, provision, and disposal, and review them regularly.
Systematic security control measures We conduct regular self-inspections, internal audits, and external audits.
human security management measures We have obtained a pledge of confidentiality from our employees, and we provide regular education to our employees.
Physical Security Control Measures We manage areas where personal information is handled, and implement measures to prevent theft of equipment and electronic media.
Technical safety control measures We have introduced a mechanism to protect against unauthorized access from the outside.
Understanding the external environment Personal information may be stored using cloud services.

The data center location (region) of the cloud service is mainly in countries with high security such as Japan, the United States, and the EU. *1

After confirming that the relevant cloud service has appropriate access control, we strive to understand the personal information protection systems in these countries and regions. *2



*1: For security reasons, some data centers distribute regions around the world and do not disclose them, so it is practically difficult to keep track of all regions.


*2: For the reason of *1, it is practically difficult to grasp the personal information protection systems of all regions, but we have obtained highly reliable certifications such as ISO/IEC27001, ISO/IEC 27017, and ISO/IEC 27018. We strive to select services that

Disclosure request procedure

The person in question or his / her agent will notify the purpose of use, disclosure, correction, addition or deletion of contents, suspension of use, erasure, and suspension of provision to third parties (hereinafter referred to as“request for disclosure, etc.”) of personal information subject to disclosure held by the company. If you have any questions, please feel free to contact us.

01Application for a request for disclosure, etc.

For requests for disclosure, etc., please attach the necessary documents to the personal information disclosure request form and mail it. When mailing your invoice to us, please use a method such as delivery record mail or simple registered mail to confirm the delivery record.
It would be greatly appreciated if you could write “Request form for personal information disclosure etc.” on the envelope in red.

02Documents to be submitted in a request for disclosure, etc.

When making a request for disclosure, etc., please fill out Personal Information Disclosure, etc. Request Form< Please fill in all the prescribed items in /a>.
Regarding the disclosure of retained personal data, in principle, we will respond by the method designated by the person.
Personal Information Disclosure Request Form
*If disclosure by the method instructed by the person in question requires a large amount of money, or if the burden on the Company is significant, the Company may unavoidably choose a method of disclosure determined by the Company.

03Identity verification

We will verify by phone to confirm the identity of the person requesting disclosure. However, if verification is not possible by phone, we may ask you to present a copy of your driver’s license, resident card, health insurance card, etc.

04Request for disclosure, etc. by an agent

When delegating a request for disclosure, etc. to an agent, Personal Information Disclosure In addition to the invoice, please prepare the following documents.

 

(1) Documents (copy) to confirm the identity of the agent
Either one of a driver’s license, a copy of a resident’s card, or a health insurance card
*Please prepare a copy with the registered domicile blacked out.

 

(2) Power of attorney (Affix your seal on the power of attorney and attach the seal registration certificate of that seal. If the agent is a legal representative such as a person with parental authority, please use the power of attorney instead of the power of attorney. It is also possible to submit documents that show the relationship with.)

05Fee for requesting disclosure and notification of purpose of use

When requesting disclosure of personal information and notification of the purpose of use, a fee of 500 yen (tax included) will be charged for each request.
Please enclose a fixed amount of 500 yen postal money orders in the submitted documents.
Customers are responsible for the cost of purchasing a flat-rate money order and the postage to us.
Please note that we will not be able to disclose or notify you of the purpose of use if the fee is insufficient or if the fee is not enclosed.

06How to respond to requests for disclosure, etc.

We will respond in writing to the billing address of the claimant.

07Name of authorized personal information protection organization and contact for complaint resolution

Name of authorized personal information protection organization Japan Institute for Promotion of Digital Economy and Community (JIPDEC)
Address Roppongi First Building, 1-9-9 Roppongi Minato-ku, Tokyo 106-0032
Tel +81-3-5860-7565

Please note that the above is not the contact information for our products and services.
When we judge that the management of our personal information is not appropriate, we would like to make a complaint to us first, but if our response is not satisfied, the customer complains to the above “certified personal information protection group”. You can make a claim.

If you have any questions, complaints, or consultations, please contact the following contact.

Strategic Partners Co., Ltd.
Personal information inquiry
THE SITE R-11 2F, 3-25-29 Takanawa Minato-ku, Tokyo 108-0074
TEL: +81-3-6459-3520 (M-F 10:00am〜5:00pm)
FAX: +81-3-6459-3521 (24 hours)
<The person in charge of personal information>
Personal information protection manager
Hiroshi Ashida

Handling of Personal Information (Consent Matters)個人情報の取扱いについて(同意事項)

Purpose of use of personal information

Type of personal informationpurpose of useDisclosure category
Information of those who requested materials or made inquiriesResponding to inquiries and providing information on servicesDisclosed
Customer/business partner information Customer
・Communication with business partners, performance of contracts, requests for performance, etc.
Disclosed
Information about job candidates and applicantsRecruitment selection, contactDisclosed
Employee informationEmployment management such as personnel and general affairsDisclosed
Data entrusted by business partnersTo perform production work and management support workNot disclosed

[Regarding provision to third parties]

Except as required by law, we will not provide the personal information of the individual to a third party without the consent of the individual.

[Regarding provision to third parties in foreign countries]

We do not provide personal information to third parties in foreign countries.

Regarding outsourcing the handling of personal information

In order to provide better services in business operations, we outsource part of our business, and we may entrust personal information to outsourcers. In this case, we will select a subcontractor that is recognized to handle personal information appropriately, determine necessary items to prevent leakage of personal information of the person by proper management and confidentiality of personal information in contracts, etc., and manage it appropriately. be carried out.

Regarding the Voluntary Submission of Personal Information

Submitting personal information to us is voluntary. However, please note that if personal information is not submitted, we may not be able to reply or provide services.

[Inquiries about the contents of the personal information protection policy]
Strategic Partners Co., Ltd. Personal Information Inquiry Desk
〒108-0075 1-8-15 Konan, Minato-ku, Tokyo W Building 2F Liveport Shinagawa west-02
TEL: 03-6459-3520 (weekdays 10:00-17:00) FAX: 03-6459-3521 (24 hours reception) Personal information protection manager Hiroshi Ashida

Established May 1, 2016
Last revision June 1, 2022
Strategic Partners Co., Ltd.
Representative Director Hiroshi Ashida