Privacy policyPrivacy Policy
Our Philosophy on Personal Information Protection
Strategic Partners Inc. (hereinafter “the Company”) conducts business activities centered on strategic design services, strategic product services, solution services, and the like. The personal information we obtain from customers through our business activities and the personal information of our employees (including specific personal information; hereinafter “personal information”) is important information for the Company, and we recognize that reliably protecting such personal information is an important social responsibility of the Company.
Accordingly, the Company will handle personal information obtained through its business activities in accordance with the following policy, providing “peace of mind” to our customers and employees and fulfilling our social responsibility with regard to personal information protection.
PolicyPolicy
01 Acquisition, Use and Provision of Personal Information
● We acquire personal information by lawful and fair means.
● We use personal information only to the extent necessary to achieve the purpose of use.
● When providing personal information to a third party, we obtain the consent of the individual in advance.
● We do not use acquired personal information for purposes other than those intended, and we take measures to ensure this.
● If it becomes necessary to use personal information for other purposes, we will do so only after obtaining renewed consent for the new purpose of use.
02 Laws, Government Guidelines and Other Norms (hereinafter “Laws, etc.”)
We strive to keep abreast of Laws, etc. relating to businesses that handle personal information, make them known to the employees engaged in our business (hereinafter “employees”), and comply with them.
03 Security Management of Personal Information
● To prevent various risks such as unauthorized access to personal information and the leakage, loss or damage of personal information, we build and maintain a system for taking prompt corrective measures for the security management of personal information.
● We conduct inspections, promptly correct any violations or incidents discovered, and implement preventive measures against weaknesses.
● We thoroughly educate our employees on security.
04 Complaints and Inquiries
For complaints and inquiries regarding the handling of personal information, we have established a personal information inquiry desk, built a system that enables prompt response, and will respond in good faith.
05 Continuous Improvement
● For the protection of personal information, the Company's personal information protection management system monitors and audits compliance with internal rules, strives to detect violations, incidents, accidents and weaknesses, and undergoes review by management. The results are reflected in control measures and internal rules, and we strive for continuous improvement of the personal information protection management system.
● In making improvements, we comply with Laws, etc. and JIS Q 15001.
Established: May 1, 2016
Last revised: June 1, 2022
Strategic Partners Inc.
Representative Director Hiroshi Ashida
[Contact for Inquiries about the Personal Information Protection Policy]
Strategic Partners Inc. Personal Information Inquiry Desk
108-0075 LIBPORT Shinagawa east-07, W Building 2F, 1-8-15 Konan, Minato-ku, Tokyo
TEL: 03-6459-3520 (Weekdays 10:00 – 17:00) FAX: 03-6459-3521 (24 hours)
[Person Responsible for Personal Information]
Personal Information Protection Manager Hiroshi Ashida
About the handling of personal informationHandling of Personal Information
Purposes of Use of Personal Information
| Type of personal information | Purpose of use | Disclosure category |
|---|---|---|
| Information on persons who request materials or make inquiries | Responding to inquiries and providing information about our services | Disclosed |
| Customer and business partner information | Communication with customers and business partners, performance of contracts, requests for performance, etc. | Disclosed |
| Information on recruitment candidates and applicants | Recruitment screening and communication | Disclosed |
| Employee information | Employment management such as personnel and general affairs | Disclosed |
| Data entrusted by business partners | For carrying out production work and management support work | Not disclosed |
Measures Taken for the Security Management of Retained Personal Data
| Item | Details |
|---|---|
| Formulation of a basic policy | We publish our Personal Information Protection Policy on our website |
| Establishment of rules | We have established rules on handling methods, persons in charge and their duties for each stage, such as acquisition, use, provision and disposal, and review them regularly |
| Organizational security measures | We conduct regular self-inspections, internal audits and external audits |
| Human security measures | We obtain confidentiality pledges from employees and provide regular training to employees |
| Physical security measures | We control areas where personal information is handled and take measures to prevent theft of equipment and electronic media |
| Technical security measures | We have introduced mechanisms to protect against unauthorized external access |
| Understanding of the external environment | We may store personal information, etc. using cloud services. The data center locations (regions) of these cloud services are mainly in countries with a high level of security, such as Japan, the United States and the EU.*1 After confirming that these cloud services implement appropriate access control, we strive to understand the personal information protection systems in these countries and regions.*2 *1: Some data centers distribute their regions around the world for security reasons and do not disclose them, so it is practically difficult to identify all regions. *2: For the reason stated in *1, it is practically difficult to understand the personal information protection systems of all regions, but we strive to select services that have obtained highly reliable certifications such as ISO/IEC27001, ISO/IEC 27017 and ISO/IEC 27018. |
Procedures for Requests for Disclosure, etc.
The procedures for responding to requests from an individual or their agent concerning retained personal data held by the Company—namely notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, suspension of provision to third parties, and records of provision to third parties (hereinafter “requests for disclosure, etc.”)—are as follows.
01 Where to Submit Requests for Disclosure, etc.
For requests for disclosure, etc., please submit the Personal Information Disclosure Request Form by whichever method is convenient for you (email, fax, post, etc.).
If submitting by post, please use a method that allows delivery to be tracked, such as recorded delivery or simple registered mail.
We would also appreciate it if you could write “Personal Information Disclosure Request Form Enclosed” in red on the envelope.
If you wish to submit it as an email attachment, please contact us.
02 Documents to Be Submitted for Requests for Disclosure, etc.
When making a request for disclosure, etc., please fill in all the required items on the Personal Information Disclosure Request Form.
As a rule, disclosure of retained personal data will be made by the method specified by the individual. Please specify the method—disclosure by electronic record, disclosure in writing, disclosure by another method determined by the Company, etc.—in the designated field of the Personal Information Disclosure Request Form.
* If disclosure by the method specified by the individual would impose a significant burden on the Company, such as requiring a large expense, we may unavoidably make the disclosure by a method determined by the Company.
03 Identity Verification
To verify the identity of the person making a request for disclosure, etc., the Company will conduct verification by telephone. However, if verification by telephone is not possible, we may ask you to present a copy of your driver's license, certificate of residence, health insurance card, or similar document.
04 Requests for Disclosure, etc. by an Agent
If you delegate a request for disclosure, etc. to an agent, please prepare the following documents in addition to the Personal Information Disclosure Request Form.
(1) A document (copy) to confirm the identity of the agent
One of the following: driver's license, copy of certificate of residence, or health insurance card
* Please black out the registered domicile on the copy.
(2) A power of attorney (the individual must affix their seal to the power of attorney and attach a seal registration certificate for that seal. If the agent is a legal representative such as a person with parental authority, you may submit a document showing the relationship with the individual instead of a power of attorney.)
05 Fees for Requests for Disclosure and Notification of Purpose of Use
When requesting disclosure of personal information or notification of the purpose of use, a fee of 500 yen will be charged per request.
Please pay the fee of 500 yen by bank transfer.
* The bank account details for the transfer will be provided at the time of identity verification
* Please bear the bank transfer fee
Please note that if the fee is insufficient or the transfer cannot be confirmed, we will be unable to provide disclosure or notification of the purpose of use.
06 Method of Responding to Requests for Disclosure, etc.
We will respond by whichever method is convenient for the requester (email, fax, post, etc.).
07 Name of the Accredited Personal Information Protection Organization and Contact for Complaint Resolution
| Item | Details |
|---|---|
| Name of the accredited personal information protection organization | JIPDEC (Japan Institute for Promotion of Digital Economy and Community) |
| Contact for complaint resolution | Personal Information Protection Complaints Office |
| Address | 106-0032 Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo |
| Telephone number | 03-5860-7565、0120-700-779 |
* Please note that the above is not a contact point for inquiries about the Company's products or services.
* If you judge that the Company's management of personal information is not appropriate, we would ask that you first file a complaint with the Company; however, if you are not satisfied with the Company's response, you may file a complaint with the “accredited personal information protection organization” above.
If you have any questions, complaints or inquiries, please contact the desk below.
Strategic Partners Inc.
Personal Information Inquiry Desk
108-0075 LIBPORT Shinagawa east-07, W Building 2F, 1-8-15 Konan, Minato-ku, Tokyo
TEL: 03-6459-3520 (Weekdays 10:00 – 17:00) FAX: 03-6459-3521 (24 hours)
[Person Responsible for Personal Information]
Personal Information Protection Manager Hiroshi Ashida
Handling of Personal Information (Consent Matters)Handling of Personal Information (Consent Matters)
Purposes of Use of Personal Information
(same 5-row table as above)
| Type of personal information | Purpose of use | Disclosure category |
|---|---|---|
| Information on persons who request materials or make inquiries | Responding to inquiries and providing information about our services | Disclosed |
| Customer and business partner information | Communication with customers and business partners, performance of contracts, requests for performance, etc. | Disclosed |
| Information on recruitment candidates and applicants | Recruitment screening and communication | Disclosed |
| Employee information | Employment management such as personnel and general affairs | Disclosed |
| Data entrusted by business partners | For carrying out production work and management support work | Not disclosed |
[Provision to Third Parties]
Except as required by law, the Company will not provide an individual's personal information to a third party without that individual's consent.
[Provision to Third Parties in Foreign Countries]
The Company does not provide personal information to third parties in foreign countries.
Outsourcing the Handling of Personal Information
In the course of our business operations, we outsource part of our work in order to provide better services, and may entrust personal information to contractors. In such cases, we select contractors recognized as handling personal information appropriately, stipulate in contracts and the like the matters necessary to prevent leakage of individuals' personal information, such as proper management and confidentiality of personal information, and have them implement appropriate management.
Voluntary Nature of Providing Personal Information
Providing personal information to the Company is voluntary. Please note in advance, however, that if you do not provide personal information, we may be unable to reply to you or provide our services.
[Contact for Inquiries about the Personal Information Protection Policy]
Strategic Partners Inc. Personal Information Inquiry Desk
108-0075 LIBPORT Shinagawa east-07, W Building 2F, 1-8-15 Konan, Minato-ku, Tokyo
TEL: 03-6459-3520 (Weekdays 10:00 – 17:00) FAX: 03-6459-3521 (24 hours)
[Person Responsible for Personal Information]
Personal Information Protection Manager Hiroshi Ashida
Established: May 1, 2016
Last revised: June 1, 2022
Strategic Partners Inc.
Representative Director Hiroshi Ashida